Refund policy

Perfect Pan & Home Decor, customer satisfaction is our top priority. We strive to provide high-quality kitchen appliances, home decor, and cookware. If you are not completely satisfied with your purchase, we offer a simple and transparent return and refund policy.

You may request a return within 7 days of receiving your order. To be eligible, the item must be unused, in its original packaging, and in the same condition as received. Products that are damaged, used, or missing original parts may not qualify for a refund.

Once your return request is approved, you will receive instructions on how to send the item back. After we receive and inspect the product, we will notify you about the status of your refund. If approved, the refund will be processed to your original payment method within 5–10 business days.

Please note that shipping fees are non-refundable unless the item received was defective or incorrect. Customers are responsible for return shipping costs unless otherwise stated.

For any return or refund inquiries, contact us at bigroca@gmail.com We are always here to help ensure a smooth shopping experience.